Yes, Cuddle Companions is free to all clients! There is no catch or monthly payments. The only thing required to book a cuddler is a small deposit, the rest is paid only when you meet. The cuddler does not receive a payment until they meet the client so you are always secure. The bigger the purchase, the smaller the deposit percentage required to confirm a booking. Contact Information may be shared during or after checkout, it is impossible to share otherwise.

First, make sure all credit card or debit card information such as card number, expiration date, CVV, and billing address are correct and try again. If this did not work, please wait 15 minutes and try your payment again. This removes any chance of your payment being blocked due to a security measure preventing accidental payments. If it still did not work, you may contact your bank and request they allow the next attempt to go through, try another card that allows international payments, or try another bank. If after all this, you're still not successful, contact support and we'll process your credit/debit card payment for you using other payments methods.

You can also try the alternative payment options listed under "Payment By". We offer PayPal, Google Wallet, Bitcoin, Square, and email bank to bank transfer. If any of these are unfamiliar to you, no worries. We can process the payment for you if you allows us. Users may also make deposits into their account using any payment method for quick checkouts in the future. We do not currently allow users to confirm bookings using cash.

The proper order of communication is as follows: Introduce yourself to your favorite cuddlers and have a quick conversation about the booking > Select a service or send a booking proposal > make a deposit > send contact information > unlock messages for 72 hours. Of course once a deposit is made, you're free to communicate by phone, email, or whatever other contact method you choose. To view more in-depth information on our message system and booking process head to the message system article.

In order to book a cuddle companion, clients must make a small percentage of the booking's payment. The more hours or the more expensive the services you're seeking, the lower the deposit required to book the cuddler. The rest of the payment will be given directly to the cuddler once you meet. Please note that purchasing services on the checkout page is the only way to share your contact information with the cuddler, it is impossible to book otherwise. To view all this information and more about the message system and booking process, head to the message system article. To pay díscreetly please select Paypal, as it will only show as "Mimico" on your statement. To use PayPal no account is required and it is a quick checkout form as guest.

Clients can also make deposits to increase the balance on their accounts. This makes it easy to book and tip cuddlers in the future with one click instant checkouts. To use your balance, simply select the deposit option under "Payment By" when you have an existing balance. Visit our Deposit page to fund your account at anytime using any of our popular payment methods.

We built a system that allows both client and cuddler full independence in communicating their bookings and platonic services. With this freedom we understand some people may find it tempting to break our Terms Of Use and an important safety measure but it is highly discouraged. By attempting to do this, you are putting the cuddler's account at risk as well and that's not very cool. To put it bluntly, you will be banned. No one has ever succeeded and you won't be the first. Please do not be banned, we don't want you to be banned. :(

Yes, all cuddlers are 100% real and get verified before we approve & add them to our service.

Everyone over the age of 18 is welcome to become our client and find a cuddle companion. Our cuddlers do not judge and accept everywhere for who they are, no matter their background.

Our admins moderate profile updates to make sure everything is within our terms and no adult content or contact information is added to the site. Our system also auto moderate messages to make sure there is no harassment, spam, and our booking and deposit rules are always followed. Once a deposit has been made, the messages go partly unmoderated for 72 hours allowing contact information to be shared during this time if you forgot to do so during checkout. We do our best to construct a system and environment that makes it clear both clients and cuddlers are here to book and be booked.

The profile rules are incredibly simple. It is strictly against policy to share any contact information and urls/links in your photos and all other areas of your profile. Contact information can only be shared on a cuddler's checkout page. No nude, offensive, or sexually explicit content, requests for sex, commercial activity of any kind, photos that don’t feature yourself, children, or copyrighted material. Photos must include your face, be of you, and centered on you.

Feel free to tip your cuddler by visiting their profile or your conversations with them and click the tip button to send them your appreciation. Everyone loves to be spoiled and complimented for providing an excellent service. It's also a great way to get noticed! Cuddlers receive 70% of all tips sent on the platform.

Within conversations clients have the option of sending cuddlers booking proposals. Using this feature, clients can create unique offers by selecting their preferred services, price, date, and length. Once the cuddler receives the offer, they may accept it or reject. If they accept, the client may proceed to making a small deposit for the booking + sending the cuddler their contact information. If they rejects the offer, the client will be notified of the reason and the appropriate changes can be made to fit the cuddler's conditions with a new proposal. Clients cannot use this feature to try and get a lower priced booking, most cuddlers are set in their own prices and will only consider their standard prices and generous offers.

Incall means the cuddler invites you over to their private home or residence for the booking and outcall means the cuddler will drive out to your place, motel, hotel, theater, park, beach etc.. for the booking. As a client you are obligated to tip the cuddler if they must drive more than 30 minutes to your location. Review our prices for full details on the cost.

A traveler is a cuddler interested in being your travel companion and cuddle buddy. With Cuddle Companions you can book a cuddler to join you on a vacation anywhere in the world and experience the healing of cuddling in the most relaxing ways imaginable. Unless stated otherwise in the cuddler's price list, a travel companion must be booked for a minimum of 1 day and prices will vary from profile to profile. The client must pay all the travel expenses of the cuddler.

A guide is cuddler that is willing to show you around their city for a completely local experience. This option is perfect for the lone traveler looking to really experience a destination as a local does with the bonus of a delightful cuddle companion. Dive into the world and life of your cuddle companion and enjoy the sights!

Invites allows our clients to create luxurious, personalized, and unique offers for our cuddlers to browse through. Cuddlers can apply for the invites they like most to show their interest in a client's proposal. When a client chooses a cuddler, they can proceed with the booking as usual, confirm the invite with a deposit, and get ready for the exciting times ahead. Invites are very private, only cuddlers can see the profiles and profile names of the users posting invites. Your privacy is always a considered. Check out the Invites FAQs for all the details.

The client/cuddler agreement consists of the most important parts of our Terms Of Use filtered for quick and easy reading. Every cuddler and client must accept it along with our entire Terms Of Use and Privacy Policy when using any part of our service and website.

Cuddle Companions only issues refunds when a cuddler decides to cancel or is unresponsive + is not willing to reschedule the booking. Unresponsive cuddlers and cuddlers with more than a few cancellations are quickly removed from our platform to keep clients from wasting their time in the future. We encourage both clients and cuddlers to resolve this issue with each other and reschedule at their best agreed upon time. All refund requests are throughly reviewed and all conversations are requested to ensure the request is acceptable. No refunds are issued after 90 days.

Disclaimer: Refund rights are wavered in the event the client attempts to request illegal services from the cuddler or becomes inappropriate in any way.

Refunds are generally only issued when cuddlers fail to go through with a booking + fail to reschedule or becomes unresponsive. For cancellation number one, a 50% deposit fee will apply. For any cancellation after a 75% deposit fee will apply. If you don't show up for a booking or attempt to cancel after it passes, you will be charged 100% of your deposit. The cancellation fees are added for the inconvenience to the cuddler since they have to make time and prepare for you so please keep that in mind when booking. Cancellation fees can be wavered by booking another cuddler and services valued at $600 or more within a week of canceling.

In the very rare (hasn't happened once yet) a cuddler decides to not show up for a booking and doesn't notify you, we will give them a small window to explain the situation or they will be suspended or more likely terminated for our service. To prevent such events from taking place we are very strict with our policy on cuddlers not showing up for a booking. We generally give offenders 1 or 2 strikes then we remove them from our service. If someone doesn't show up for work or doesn't do their job, they get fired. We'll practice that age old tradition here.

Your privacy is very important to us and our reputation as a trustworthy service. Client information and identity is not shared in anyway or with anyone and nobody but the cuddlers themselves can see your profile. We have absolutely no interest in doing anything with your private information but keep it secure for its intended use of booking cuddlers.

Both client and cuddler must shower, groom, and brush their teeth before a session and keep the perfume and cologne to a very minimum. If you have a request for a specific scent such as coconut, strawberry, etc.. let the cuddler know before the session and obtain the bottle of perfume or cologne for them.

You may wear anything as long as it covers up private areas. A minimum of shorts and a t-shirt is required for both parties. This is a platonic service so everyone must dress properly for any cuddling session. Of course there are exceptions to this rule if you are at a beach, theme park, or a swimming pool where you may dress according to the laws of the city you are in.

Talking is completely optional and up to your preferences. Cuddlers love making people happy and are equipped with great listening and conversation skills. If you have problems that need to heard, our cuddlers are here for you.

Cuddlers are here to do whatever it takes to make you happy through platonic companionship. You can chat, cook a meal, go out to dinner, play games, read, explore the city, travel together, etc.. as long as everything stays platonic.

Our cuddlers range from amateur to professionals in the many fields of cuddling and platonic companionship. Many are licensed massage therapists and most have great conversation skills, companion expertise, and of course all are amazing cuddlers.

Becoming aroused is completely natural and should not make one feel embarrassed but understand that no sexual activity will take place during a session. You can switch positions or take a break if you feel awkward about it, cuddlers are very understanding about all these matters.

Check out our benefits page to learn about all the great things a cuddling can do for a human being. It is a powerful touch therapy that calms the mind, eases anxiety, eliminates stress, and does so much more to boost your mood for days and weeks to come.

To reset your password, please head to our login page and click "Forgot Password". Enter the email attached to your account and submit the form. You will within 15 to 30 seconds receive an email notification to update your password. If you do not quickly see a password reset email, please check your spam/junk folder as occasionally, email providers may mark our emails as spam. You can help fight this by marking the email as "Not Spam" and adding our email address to your contact list.

If you really have to, you can delete your account by entering your profile or account settings and scrolling to the password panel. Under it you will see the "Delete Account" button. Click this button and confirm your password to permanently delete your account.

Note: Deleting your account is never necessary as client profiles are 100% discreet. No one but the cuddlers you've had conversations with will ever see it.

Occasionally, some email providers may decide to mark your email notifications as spam. In the event your email notifications are being sent to your spam/junk folder, please add the sending email address to your contact list and mark the emails as "Not Spam" whenever your receive them. While adding our email address to your contact/white list will most likely do the trick, marking our emails as "not spam" will help avoid this from happening to you and other users in the future.

Please use our contact form to send a detailed description of the issue you're having. Include the make and model of the device you're using to access the site, the internet browser, which operating system (Windows, Mac, linux, iPhone, Android, etc.), and maybe a screenshot of the issue. If we can replicate your issue, we'll make it a top priority to fix it asap.

At Cuddle Companions we strive to provide our cuddlers and clients with the right tools to make informed decisions regarding who they're booked by and who they book. We don't routinely perform background checks on Cuddle Companions though we reserve the right to.

Cuddle Companions offers a number of features including screening tools that help our cuddlers take control of their work. The cuddler may request any information about the client they find appropriate, cuddlers are never forced or pressured into booking any clients, and all the power of accepting a booking lies in the hands of the cuddler as an independent professional on the platform. We want to build a trusted community for cuddlers and clients alike. To help ensure your safety, we ask everyone of ours users to report any misconduct and suspicious or inappropriate activity. Anyone violating our terms gets banned from our service permanently.

Send us an email using our contact form and we'll answer all the questions you might have as a client.